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PRIVACY & COOKIES POLICY

As well as making you awesome cakes and other treats I'm committed to your respecting your privacy. This policy sets out the basis on which any personal data I collect from you, or that you provide to me, will be processed. Please read the following carefully to understand my practices regarding your personal data and how I will treat it.

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By providing your personal information to me, you agree that I may collect and use all personal information you provide to me in the ways described in this policy. If you do not agree with the terms of this policy, please do not provide personal details.

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INFORMATION I MAY COLLECT FROM YOU

  • Information that you provide by filling in forms on my website: https://simonsbakery.co.uk. This includes information provided at the time of subscribing to my newsletter, reporting a problem or requesting further services.

  • Information when you enter a competition or promotion sponsored by Simon's Bakery.

  • May also include special categories of personal data such as data about your health or dietary requirements, if this is necessary for the provision of my services.

  • Information provided to me through our social media channels, like Facebook and Instagram, or any other marketing tool that I provide and may provide in the future.

  • If you contact me by any of my official channels, I may keep a record of that correspondence.

  • I may also ask you to complete surveys that are used for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our website or other sales outlets, and of the fulfilment of your orders.

  • Details of your visits to my website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

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I may receive information from third parties I use in providing services to you from time to time (including delivery and address information from my carriers and account and credit history information from credit bureaux and sources I use to process payments (when these systems are in place in the future).

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IP ADDRESSES

I may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about my users' browsing actions and patterns so that I can constantly improve user experience, and does not identify any individual.

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COOKIES

Like many other websites, my website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse my website and also allows me to improve our site in the future.

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A “cookie” is a small text file which is created on your computer’s hard disk when you access certain websites. Cookies allow the website to recognise your computer. A cookie can identify the pages that are being viewed and this can assist me to select the pages that the visitor sees.

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“Session” cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identifier that does not personally identify the user.

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"Persistent" cookies which are not session-based, remain on a visitor’s computer, so that you can be recognised as a previous visitor when you next visit our Site. This allows us to collect information about your browsing habits whilst on my site, and this can be useful in assisting me to monitor and improve my services.

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Cookies in themselves do not contain enough information to identify you. You will only become personally identifiable in relation to your browsing habits after you have formally provided me with your personal data for the purposes outlined in this policy.

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In addition to using cookies, I might also use other web tools to collect information about your browsing activities whilst on my site. In this respect the information that is provided is similar to the information supplied by cookies, and I use it for the same purposes.

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Any information that I acquire about you using cookies, GIFs, or other web tools is subject to the same restrictions and conditions as any other information I collect about you, as outlined in this Policy.

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I utilise Google Analytics as a business tool. For more information about the way in which Google Analytics uses cookies, please visit the following link 

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I utilise MailChimp as a business tool as well. To understand more about how MailChimp stores and uses your information on our behalf, please visit their Terms of Service by clicking here.

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You have the ability to accept or decline cookies by modifying the settings in your browser. For example, in Internet Explorer, you can go to Tools and then Internet Options, where there is the option to change your settings to disable cookies. However, you may not be able to use all of the features of my site if the cookies are disabled.

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You also have the ability to delete cookies that have been installed in the cookie folder of your browser. To do this you should search for “cookies” in your “Help” function for information on where to find your cookie folder.

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Unless you have adjusted your browser settings so that it will refuse cookies, my site will issue cookies on visiting and browsing.

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To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On.

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HOW I STORE SITE VISITORS' INFORMATION

My website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products to you (when I introduce an e-commerce function to my site). Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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HOW TO WITHDRAW YOUR CONSENT

Upon request, I can provide you with a file of your data or delete your data from my database entirely. It's important to note that not all data is included in the file and not all data is erased. The information includes:

 

  • Contact details

  • Activities

  • Orders

  • Invoices

  • Other

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If you wish to change your preferences, please contact me at howdy@simonsbakery.co.uk

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